# Colo Solutions > Carrier-neutral colocation data center in downtown Orlando, Florida, operating since 1997 at 100 W. Lucerne Circle. N+1 redundant power, cooling and connectivity in the building that became central Florida’s de facto telecom hotel. Colocation, private cloud, virtual desktops and edge computing. ## Services - [Colocation](https://www.colosolutions.com/colocation/): Single cabinets to private cage space in a carrier-neutral facility with N+1 power, cooling and connectivity. ## Answers - [Does Colo Solutions offer remote hands?](https://www.colosolutions.com/answers/does-colo-solutions-offer-remote-hands/): Yes. Colo Solutions provides remote hands at its Orlando facility, and routine requests are included at no charge — reboots and power cycling, cable checks and reseating, visual inspection, and swapp… - [Does Colo Solutions sign a Business Associate Agreement (BAA)?](https://www.colosolutions.com/answers/does-colo-solutions-sign-a-baa/): Yes. Colo Solutions executes Business Associate Agreements with healthcare customers as a matter of routine. - [What is the difference between horizontal and vertical scaling?](https://www.colosolutions.com/answers/horizontal-vs-vertical-scaling/): Vertical scaling means making one machine bigger — more CPU, RAM or storage in the same server. - [How do you choose a HIPAA-compliant data center?](https://www.colosolutions.com/answers/how-do-you-choose-a-hipaa-compliant-data-center/): Ask for three things: a signed Business Associate Agreement, independent examination of the physical and environmental controls, and a written statement of which safeguards remain yours. - [Is Colo Solutions SOC 2 certified?](https://www.colosolutions.com/answers/is-colo-solutions-soc-2-certified/): There is no such thing as SOC 2 certification — SOC 2 produces an examination report, not a certificate. - [What are the benefits of colocation?](https://www.colosolutions.com/answers/what-are-the-benefits-of-colocation/): Colocation gives you carrier choice, redundant power and cooling, and physical security without building or staffing a facility yourself — while you keep ownership and full control of the hardware. - [What compliance reports and certifications does Colo Solutions have?](https://www.colosolutions.com/answers/what-compliance-does-colo-solutions-have/): Colo Solutions holds unqualified SOC 1 Type 2 and SOC 2 Type 2 reports for its Orlando colocation facility, both covering October 1, 2024 through September 30, 2025 and both examined by 360 Advanced. - [What is a carrier-neutral data center?](https://www.colosolutions.com/answers/what-is-a-carrier-neutral-data-center/): A carrier-neutral data center is one that does not own the networks inside it, so customers can connect to any provider with equipment in the building rather than being restricted to the operator's o… - [What is a cross connect in a data center?](https://www.colosolutions.com/answers/what-is-a-cross-connect-in-a-data-center/): A cross connect is a direct physical cable between two customers' equipment inside the same data center, run through the facility's meet-me room rather than over the public internet. - [What is a kVA, and how do you calculate it?](https://www.colosolutions.com/answers/what-is-a-kva-and-how-do-you-calculate-it/): A kVA is one thousand volt-amperes — a measure of apparent power, meaning everything the electrical system draws, not only the part that does useful work. - [What is an internet exchange?](https://www.colosolutions.com/answers/what-is-an-internet-exchange/): An internet exchange (IX or IXP) is a shared physical location where many networks connect to each other directly and swap traffic, instead of paying a transit provider to carry it. - [What is Colo Solutions' uptime SLA?](https://www.colosolutions.com/answers/what-is-colo-solutions-uptime-sla/): Colo Solutions commits to 99.99% availability in a given month — measured monthly, not annually — under Exhibit C of its Master Services Agreement. - [What is colocation?](https://www.colosolutions.com/answers/what-is-colocation/): Colocation is renting space, power, cooling and connectivity in a data center for servers you own and manage yourself. ## Partners - [Internet exchange in Orlando — DACS-IX](https://www.colosolutions.com/internet-exchange/): Colo Solutions is the Florida site of the DACS-IX internet exchange: 11 sites in five U.S. regions, Peering Fabric, and DACS-NX private circuits. ## Policies - [Acceptable Use Policy](https://www.colosolutions.com/aup/): Incorporated by reference into the MSA. - [Privacy Policy](https://www.colosolutions.com/privacy/): How Colo Solutions handles personal data. - [Terms of Use](https://www.colosolutions.com/terms/): Terms governing use of this website.