Colocation
Colocation in downtown Orlando, in the building the carriers already reach
Colo Solutions provides carrier-neutral colocation at 100 W. Lucerne Circle in downtown Orlando — one-third rack, full rack and private cage, with N+1 power, cooling and connectivity, operating since 1997. Nine carriers and an internet exchange are already in the building, so a cross-connect replaces a construction project.
Space
| One-third rack | 12RU locking cabinet. |
|---|---|
| Full rack | 42RU locking cabinet. |
| Private cage | Caged space for deployments needing their own physical boundary inside the hall. |
| Cabinet security | Uniquely keyed locking cabinets; dual-factor (card plus PIN) at every door. |
| Access | 24/7/365 unescorted access for authorized personnel. |
| Roof rights | Exclusive roof rights for antennae, dishes and similar devices. |
| Remote hands | Routine requests included at no charge during office hours (Mon–Fri 8:00am–5:00pm ET) — reboots, cable checks, visual inspection, swapping media. After-hours callouts are available for a fee. |
Locking cabinets on a raised floor
12RU and 42RU cabinets with perforated tiles delivering cool air where the equipment draws it. Each cabinet is uniquely keyed.
Cold aisle between locking cabinet rows
A cage when a cabinet is not enough
Caged space inside the hall for deployments that need their own physical boundary — compliance-driven separation, or simply more equipment than a row of cabinets holds.
Private caged suite within the data center floor
Connectivity
This is the part that is genuinely hard to replicate. The building became central Florida's de facto telecom hotel because it sits at the intersection of multiple fiber routes, and carriers consolidated into it over decades.
| Carriers on site | AT&T, Verizon, Lumen (CenturyLink), Lumen (Level 3), Spectrum Enterprise, Zayo, Cogent Communications, Smart City Telecom and DACS-NX — all reachable by cross-connect. |
|---|---|
| Internet exchange | DACS-IX South has a point of presence in the building — 1G, 10G and 40G ports, IPv4 and IPv6. |
| Direct internet access | Up to 10G. Single low-cost provider, or a blended BGP service across multiple tier 1 carriers. |
| Blended failover | All providers live simultaneously; outages are auto-detected and traffic rolls to the surviving carrier. |
| Fiber entry | Dual-entry redundant fiber. |
Cross-connect, not construction
Carriers already terminate in the building, so adding one is a cross-connect in the meet-me room rather than a build to a new provider.
Overhead fiber trays running between cabinet rows
Power and cooling
Two independent utility feeds, one of which is part of the Priority 1 hospital utility grid — so after a regional outage the facility is restored on the same priority as a hospital. Behind that sit three diesel generators in an N+1 farm with automatic transfer switches, redundant N+1 UPS and redundant DC power, with cabinets wired into an “always on” grid. Cooling is N+1 and monitored continuously alongside power, batteries and generators.
Backup and recovery
| Snapshot restore | Veeam snapshot restoration for customers storing data on the Colo Solutions private cloud — the path back from a crypto-locker or ransomware event. |
|---|---|
| Off-site replication | Optional replication of backups and live data to an off-site facility in the mid-Atlantic, for redundancy against a regional event. |
| Hybrid storage | Cloud storage to supplement existing on-premise hardware, for seasonal capacity or to avoid buying and powering more of it. |
These are optional services rather than part of a colocation cabinet. In a colocation arrangement the equipment, operating systems and data remain yours to manage — see what we are and are not responsible for.
Remote hands
Your equipment is in Orlando; you may not be. Routine remote hands is included at no charge — reboots and power cycling, cable checks and reseating, visual inspection and status reporting, swapping media. Call and someone walks to the cabinet.
That is during office hours — Mon–Fri 8:00am–5:00pm ET. After hours we will still come out, including to meet you at the facility, but it carries a fee rather than being included; ask and we will quote it. We do not advertise a staffed 24-hour desk, because we do not have one — the facility is unstaffed by design and secured by credential. What you get instead is a small team that knows your deployment, and a phone number that reaches them.
No response-time commitment is published here because none is in the MSA. If a specific response target matters to your deployment, raise it and we will talk about what is achievable rather than print a number.
Service levels
| Critical infrastructure | 99.99% of the time in a given month for UPSs, PDUs and cabling — not the power supplies inside client servers. — MSA Exhibit C |
|---|---|
| Network | 99.99% of the time in a given month, excluding scheduled maintenance and upgrades. — MSA Exhibit C |
| Latency | Average monthly round-trip latency not exceeding 85 ms to the nearest upstream or peering point — MSA Exhibit C |
| Packet loss | Average monthly packet loss not exceeding 1% — MSA Exhibit C |
| Remedy | Service credits against the monthly fee for the affected service, on request, capped at that month’s fee — MSA Exhibit C |
Availability is measured by Colo Solutions monitoring, colo solutions monitoring, sampled on average every 5 minutes, with an outage clocked from when a trouble ticket is opened. These are contractual commitments carrying service credits, not a claim about achieved uptime — we publish the commitment and not a historical figure, because we do not yet have measurement that would substantiate one.
Independently examined
The colocation system is covered by SOC 1 Type 2 and SOC 2 Type 2 reports for 2024-10-01 to 2025-09-30, both with unqualified opinions from 360 Advanced, Inc. The SOC 2 covers the Security and Availability trust services criteria. A HIPAA Security Rule examination was performed by the same firm as of September 30, 2025, and we execute Business Associate Agreements.
Where colocation here is the wrong fit
Worth saying plainly, because it saves everyone a meeting. Colo Solutions operates one facility, in downtown Orlando. If your requirement is multi-region failover across separate US geographies, a single-site provider cannot satisfy it on its own — you would need a second site, here or elsewhere, and we are happy to be one half of that. If you need someone to administer the operating systems and applications on your equipment, that is managed IT rather than colocation, and it is a different engagement.
Come and look at it
A tour is the fastest way to judge a data center, and we would rather you looked than took our word for any of the above.